Gorgias

United States - San Francisco, California

• 15/08/2022
• Series C
• $30,000,000

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place.
It connects all business apps and all communication channels to provide support agents a unified view of their customers. It sets auto-responses to common customer requests.
Gorgias helps merchants leverage support as a way to increase sales.

Related People

Alex PlugaruCo Founder

United States - San Francisco, California

At Gorgias, my job is to maximize customer satisfaction while constantly failing to minimize these vars: annoying engineers + product & curbing the enthusiasm of growth people while still keeping my job. I also wish I could graph these somehow.

LinkedIn https://www.linkedin.com/in/313373/